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FAQs
What sizes do you offer?
We offer a wide range of sizes, from XS to XL, ensuring that our collections cater to all body types. Please refer to our size chart for specific measurements.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on your location. Check our shipping policy for more details.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email to track the status of your delivery. You can also check the order status in your account.
Can I return or exchange my purchase?
Yes, we offer returns and exchanges within 30 days of receiving your order, provided the items are in their original condition. Please refer to our returns policy for more details.
How do I know if an item is in stock?
All items displayed on our website are in stock unless otherwise noted. If an item is out of stock, we’ll let you know and offer options for backorder or similar alternatives.
What payment methods do you accept?
We accept various payment methods, including major credit/debit cards (Visa, MasterCard, etc.), PayPal, and other secure online payment methods.
Is it safe to shop on your website?
Yes, shopping with us is 100% safe. We use SSL encryption to ensure that your personal and payment information is secure at all times.
How can I contact customer service?
You can contact our customer service team via email at info@kapomoda.com or through our contact form on the website. We strive to respond within 24 hours.
Do you offer gift cards?
Yes, we offer gift cards in various denominations, which can be purchased directly from our website. These can be redeemed on any purchase.
How often do you update your collections?
We regularly update our collections to bring you the latest trends and timeless pieces. Be sure to check our website frequently for new arrivals and exclusive releases.